Privacy Policy

This Privacy Policy describes how Herbag collects, uses, and protects your personal information when you visit our website, purchase products, rent luxury items, or otherwise interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following personal information:

• Name and surname

• Billing and shipping address

• Phone number and email address

• Payment and transaction details

• Account information and preferences

• Information related to orders, rentals, returns, and customer support requests

• Device, browser, IP address, and website usage data

We collect this information when you:

• place an order,

• request a rental,

• contact us,

• subscribe to our newsletter,

• create an account,

• browse or interact with our website.

How We Use Your Information

Your information may be used to:

• process purchases, rentals, deliveries, returns, and payments,

• communicate with you regarding your orders or requests,

• improve our website and customer experience,

• provide customer support,

• prevent fraud or unauthorized activity,

• send promotional communications and marketing updates when permitted by law.

Sharing of Information

We may share your information with trusted third parties only when necessary to operate our services, including:

• Shopify and payment providers,

• shipping and logistics partners,

• IT and hosting providers,

• marketing and analytics services,

• legal authorities when required by law.

We do not sell your personal information.

Shopify Services

Our store is powered by Shopify, which provides the ecommerce platform used to operate our website and services. Information submitted through our website may be processed by Shopify in accordance with their own privacy policies.

Data Security

We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• access your personal data,

• request correction of inaccurate information,

• request deletion of your data,

• object to certain processing activities,

• unsubscribe from marketing communications at any time.

Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and personalize your experience.

You may disable cookies through your browser settings, although some features of the website may not function properly.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of these external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will always be published on this page.

Contact

For any questions regarding this Privacy Policy or your personal data, you may contact us at:

Herbag
Kristo Luarasi, Tirana, Albania
Email: herbag.lake@gmail.com