Terms of Service

Welcome to Herbag. By accessing or using our website, services, products, or rental services, you agree to the following Terms of Service.

Access & Account

By using our services, you confirm that you are at least 18 years old or have legal authorization to use this website and make purchases or rentals.

You agree to provide accurate and complete information when placing orders, creating an account, or communicating with us. You are responsible for maintaining the confidentiality of your account information and all activity under your account.

Products & Rentals

We make every effort to accurately present our luxury bags and accessories through images and descriptions. However, colors, textures, and appearance may vary slightly depending on device screens and lighting.

All products and rental items are subject to availability. We reserve the right to modify, discontinue, refuse, or limit any product, order, or rental request at any time.

Rental items must be returned in the same condition in which they were delivered. Clients are responsible for any excessive damage, stains, loss, or misuse during the rental period.

Orders & Payments

When you place an order, you are submitting a request to purchase or rent an item. HERBAG reserves the right to accept or decline any order at our discretion.

Prices, promotions, and availability may change without notice. Shipping fees, taxes, or additional charges may apply depending on the destination and selected services.

You agree that all payment information provided is accurate and authorized for use.

Shipping & Delivery

Delivery times are estimates only and are not guaranteed. HERBAG is not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.

Once an order has been handed to the courier, responsibility for delivery passes to the shipping provider.

Returns & Refunds

All returns, exchanges, and refunds are subject to our Refund Policy.

Returned items must meet the eligibility requirements stated in our Return Policy, including being unused, undamaged, and returned with original packaging.

Intellectual Property

All website content, including logos, product images, branding, text, graphics, and visual materials, belongs to HERBAG or its respective owners and may not be copied, reproduced, or used without written permission.

Third-Party Services

Our store is powered by Shopify and may contain links or integrations with third-party services. We are not responsible for the content, policies, or practices of third-party websites or providers.

Privacy

Any personal information collected through our services is handled according to our Privacy Policy. By using our website, you acknowledge that you have read and agreed to our Privacy Policy.

Prohibited Use

You may not use our website or services:

• for unlawful activities,

• to violate intellectual property rights,

• to distribute malicious software or spam,

• to misuse, copy, scrape, or interfere with the website functionality,

• to impersonate another person or provide false information.

We reserve the right to suspend or terminate access to our services if these terms are violated.

Limitation of Liability

HERBAG is not liable for indirect, incidental, or consequential damages arising from the use of our services, products, or rental items, including delays, technical interruptions, or third-party service issues.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website and services after changes are published constitutes acceptance of the updated terms.

Contact Information

For any questions regarding these Terms of Service, please contact:

Herbag
Kristo Luarasi, Tirana, Albania
Email: herbag.lake@gmail.com